Refunds & Returns
If you’re looking to return or exchange your order we're here to help! Please read the below carefully:
Please choose carefully - we do not exchange or refund for change-of-mind purchases of Sistasaidso+ accessories (this includes; socks, earrings, fob watches, eye masks or face masks).
For Sistasaidso+ apparel we are happy to offer a store credit or gift card for change-of-mind purchases within 14 days of purchase. This can then be redeemed for replacement sizes or items, simply complete a new order @ www.sistasaidso.com. We are unable to arrange direct exchanges.
To return an item that you have purchased from Sistasaidso+ via return post:
- Email the Sistasaidso+ Support Team at email@example.com
to request your ‘e-parcel returns slip’ and a returns form.
- Put the completed returns form, with the items that you are returning, into a suitable parcel or box.
- Place the ‘e-parcel returns slip’ on your parcel and take it to your nearest Australia Post outlet for scanning and postage.